This Christmas, experience Dickens’ A Christmas Carol as never before. Step into Scrooge’s Victorian world for a spectacular immersive adventure, filled with wonder, mystery and surprises around every corner.
For this year, tickets include UNLIMITED VISITS for up to 12 months
This brand new festive experience brings family and friends together as you travel through the realms of Christmas Past, Present and Future. Step into Scrooge’s story, move freely through the action, meet the characters and watch memorable moments unfold before you.
This is Christmas like you’ve never experienced it before. Step into the world of A Christmas Carol with a full cast of performers. Small groups enter at separate times, creating space to explore, dwell at your leisure and get close to the action. After meeting Marley, your journey takes you through five realms.
Once inside, you are free to explore each realm at your own pace, move amongst the characters, talk to them and discover scenes happening all around you. Feel free to stop and watch a scene unfold, join the celebrations or take time to explore the details. The world continues around you, whether you’re watching or moving on.
Light, sound and performances signal the journey from one realm to the next, transforming the atmosphere as you move from past to present and future. There’s no one directing you from scene to scene. You’re free to explore – and the world of A Christmas Carol comes alive around you.
Your experience takes you through five realms
Before you enter Scrooge’s world, you’ll meet Jacob Marley, Scrooge’s former business partner. Now condemned to wander for eternity, Marley knows what awaits Scrooge if he refuses to change.
Marley becomes your guide as you enter the world of A Christmas Carol. He reveals that the Spirits have already begun their work and that Scrooge is about to face the most important journey of his life.
Then, with Marley’s warning still ringing in your ears, he ushers you into Christmas Past, and your extraordinary journey begins.
Step into Scrooge’s memories and discover a world of childhood, friendship, love and lost opportunities.
Encounter scenes from his younger life, from lonely schooldays to the joy and excitement of Fezziwig’s Christmas party, where you can join the festivities, and meet the woman who changed the course of his life forever.
Join in the festivities at Fezziwig’s party, where delicious food and drink will be available to purchase. Move amongst the action as the past comes to life around you, revealing the people and moments that shaped the man Scrooge became.
The next realm bursts with warmth, celebration and festive spirit.
Surrounded by abundance and merriment, step into the Christmas Scrooge has chosen to ignore. Explore bustling streets filled with festive activity, encounter Fred’s Christmas celebrations and experience the warmth that the Ghost of Christmas Present brings to the festive season.
But as the celebrations continue, the Spirit has more to show Scrooge. His journey is far from over.
The atmosphere shifts as you enter the realm of the final Spirit.
The warmth of Christmas gives way to a darker and more mysterious world. As you move amongst the scenes, you’ll encounter possible futures shaped by the path Scrooge chooses to take.
From the sale of his possessions to the graveyard and the fate of those closest to him, this final realm reveals what may lie ahead – and brings Scrooge to the moment when he must decide what happens next.
Are you ready to see what the future holds?
At the end of his journey, Scrooge must decide whether he will change.
As darkness gives way to light, experience a joyful finale filled with warmth, celebration and hope. See Scrooge’s transformation as he embraces the spirit of Christmas.
Your journey ends in a heartwarming celebration – a chance to share the joy of Christmas with Scrooge and your friends and loved ones!
Yes. Christmas Carol Experience tickets are timed and must be booked in advance.
Please arrive within 20 minutes of your booked entry time. For example, if your ticket is for 10am, you should arrive between 10am and 10.20am. There is no need to arrive early. If you’ve booked Meet Father Christmas, please arrive 10 minutes before your Father Christmas time slot instead.
Your Milestones annual ticket becomes valid from the date of your first visit, rather than the date you book your tickets.
If you’ve booked a visit to Milestones in the coming weeks, but haven’t yet attended, your annual ticket won’t be active, so the annual ticket holder discount won’t appear when you try to book for Christmas.
Once you’ve made your first visit, your annual ticket will become active and you’ll be able to access your annual ticket holder benefits when booking for Christmas.
Not quite! This Christmas, Milestones is being completely transformed into the immersive world of Dickens’ A Christmas Carol. Rather than a traditional museum visit, you’ll journey through spectacular sets, encounter live characters and discover Scrooge’s story unfolding around you.
And the best part? This year, your Christmas Carol Experience ticket includes unlimited return visits to Milestones for up to 12 months, so you can come back as often as you like – to discover the museum in its usual setting and enjoy everything it has to offer.
Yes, if you have an annual ticket and it is valid on the date of your visit, then you can enjoy the A Christmas Carol Experience for free this year.
If you would like to meet Father Christmas as part of your visit, book through our Meet Father Christmas page here.
Absolutely! You’re welcome to take photographs throughout the experience to capture your favourite moments and festive memories. We just ask that you’re considerate of other visitors and performers.
