We want you to make the most of your Christmas visit to Milestones Museum. Here you’ll find everything you need to plan your day, including how to find us, parking, food and drink and accessibility.
Milestones museum is located just off the M3, and close to Basingstoke Railway Station.
Milestones Museum, Basingstoke Leisure Park, Churchill Way West, Basingstoke, RG22 6PG
Ample free parking is available directly outside the museum, including designated accessible parking spaces. Additional free parking throughout the leisure park.
Step-free access is available throughout the museum. Find out more about our accessibility facilities here.
Milestones is fully indoors, so you can enjoy your Christmas experience whatever the weather.
Enjoy a meal, snack or refreshing drink at our family-friendly Rooftops Café, or purchase delicious festive treats at Fezziwig’s party.
Discover beautiful Christmas gifts in our award-winning shop, from heritage-inspired toys and vintage treasures to unique gifts, homeware and festive treats.
This Christmas, step inside the world of Dickens’ A Christmas Carol at Milestones Museum in Basingstoke. You are invited to wander through atmospheric Victorian streets, encounter live characters and discover a festive story unfolding all around you.
But there’s much more to Milestones than Christmas…
This year, your Christmas Carol Experience ticket includes up to 12 months of free return visits to Milestones Museum, giving you the chance to come back after Christmas, explore the museum in its usual setting and discover more of Hampshire’s history.
First opened in 2000, Milestones is an award-winning indoor living history museum, bringing Hampshire’s past to life through recreated streets, historic shops and fascinating collections.
From a traditional sweet shop and vintage pier and penny arcade to a working pub and nostalgic displays, there’s something to discover around every corner.
Part of Hampshire Cultural Trust, Milestones welcomes families, adults and visitors of all ages throughout the year, with a changing programme of seasonal events, exhibitions and special experiences.
Yes, for groups of 10 or more we offer tickets to A Christmas Carol Experience for just £20 per person. Please use the booking form here. The group tickets are single day entry tickets, and do not offer Annual Ticket holder benefits, so are not valid for unlimited entry.
Yes, we have ample free parking at the venue, the car park in front of the building is sometimes full or reserved for blue badge only (during large events), in this situation you may use any of the car parks across Basingstoke Leisure Park and follow pedestrian signage to the venue.
Milestones is part of Hampshire Cultural Trust, which is a charity. With your help, we’re able to benefit from the UK government’s Gift Aid scheme. By purchasing your ticket and choosing to Gift Aid your purchase, you allow us to treat your ticket price as a donation. This enables us to reclaim the tax on your ticket price at 25p for every £1, at no extra cost to you. Find out more about Gift Aid.
Your ticket will be issued via email as an e-ticket. You can either print this out and bring it with you, or display your e-ticket to a member of staff using your smartphone / tablet. If you lose your e-ticket, our staff will be able to search for you using the details you provided on purchase. This can be name, email address, post code etc.
No, you can also display your e-ticket to a member of staff at our Welcome Desk using your smartphone / tablet.
There are no charging points at the venue. The closest charging points are at Morrisons Basingstoke (RG21 8BJ) which is 0.2miles away.
Your Christmas Carol Experience ticket includes up to 12 months of free return visits to Milestones Museum.
Come back after Christmas to explore the museum in its usual setting, discover more of Hampshire’s history and enjoy our exciting programme of events throughout the year.
For more information about tickets, accessibility and facilities, take a look at our FAQs page.
This brand new festive experience brings family and friends together as you travel through the realms of Christmas Past, Present and Future. Step into Scrooge’s story, move freely through the action, meet the characters and watch memorable moments unfold before you.
