Meet Father Christmas

Make Christmas extra special with a personalised visit to Father Christmas at Milestones. Step inside his beautifully decorated grotto, meet his elf and enjoy 10 magical minutes with Father Christmas himself. Every ticketed child receives a special gift, creating a Christmas memory the whole family will treasure.

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For this year, tickets include UNLIMITED VISITS for up to 12 months

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Choose an experience to see dates and times.

New for 2026!

Two magical Christmas experiences in one ticket!

Your Meet Father Christmas ticket now includes A Christmas Carol Experience, where you can step inside Dickens’ Christmas classic and explore a world brought to life by actors.

On 5 and 6 December, tickets include entry to our Christmas Market instead of A Christmas Carol Experience. Find out more about the Christmas Market.

What to expect:

On arrival at Milestones Museum, you’ll be directed to Father Christmas’ beautifully decorated grotto, where one of his elves will welcome you before your personalised 10-minute visit with Father Christmas himself.

Afterwards, step into A Christmas Carol Experience, where Dickens’ Christmas classic comes to life around you through spectacular sets, atmospheric effects and live performers.

Meet Father Christmas ticket prices

Minimum of 1 adult and 1 child per booking. Additional adults and children can be added to a maximum of 6 people per 10 minute timeslot.

 If your group exceeds 6 guests, please email here to arrange your booking.
Please do not book consecutive timeslots to accommodate larger groups.

Meet Father Christmas Plus a Christmas Carol Experience

MEET FATHER CHRISTMAS FOR EXISTING ANNUAL TICKET HOLDERS

Already have a Milestones annual ticket valid on the date of your visit? This year, entry to A Christmas Carol Experience is FREE, so you'll only pay the discounted price to Meet Father Christmas.

Family Ticket Discounts

Discounts are available when purchasing a family ticket for the A Christmas Carol Experience.

MEET FATHER CHRISTMAS PLUS THE CHRISTMAS MARKET (5-6 DECEMBER)

On these dates, your ticket includes a visit to Father Christmas and entry to our Christmas Market, rather than A Christmas Carol Experience.

Christmas Market

Carols By Candlelight

Frequently Asked Questions

Please arrive 10 minutes before your booked Meet Father Christmas time slot to ensure you’re ready for your personalised visit.

Your ticket also includes A Christmas Carol Experience, which you’ll enjoy after meeting Father Christmas. On 5 and 6 December, your ticket includes entry to the Christmas Market instead.

Babes in arms do not need a ticket unless you would like them to receive a Christmas gift.

Yes. All adults visiting Father Christmas must have a ticket.

Yes. Father Christmas visits are timed and must be booked in advance.

No. Meet Father Christmas requires a separate paid ticket. However, if your Milestones annual ticket is valid on the date of your visit, this year you can enjoy A Christmas Carol Experience at no extra charge.

On most dates, your ticket includes your visit to Father Christmas and A Christmas Carol Experience. On 5 and 6 December, your ticket includes Father Christmas and entry to the Christmas Market instead. All child tickets for Meet Father Christmas include a special gift, suitable for all ages.

Yes. You’ll have the opportunity to take photographs during your visit to Father Christmas.